Who or what is CANCO?
What activities does CANCO offer?
How can I find activities at CANCO?
Does CANCO also organize group events (incoming)?
Do I need to create a customer account?
How do I create a customer account?
What happens with my data?
How do I find out what is included in the activities, what requirements I have to fulfill and what I have to bring along?
Will I be picked up from my accommodation and brought back?
How do I find out where the meeting point is, and when the activity starts?
How do I find out who organizes the activity and how can I contact him?
Are there group discounts?
How does the booking process work?
Can I change a completed booking?
Can I book for another person?
Can I also book an activity by phone or directly on-site?
How long does it take to get the reservation confirmation after booking?
How do I get my reservation confirmation?
Do I need to print the reservation confirmation?
What happens if I forget my reservation confirmation on the day of the activity?
How can I check availability?
When and where does the activity start?
When and where will I be picked up on the day of the event?
Can I choose the date and time of the selected activities?
What payment methods can I use for payments to CANCO?
Is my payment secure at CANCO?
Can I also pay the total amount of the activity in advance?
How are payments being refunded?
How and when do I pay the outstanding amount?
Can I book exclusive or private activities?
Can I customize my activities?
Are there discounts for children, students or seniors?
Can I go to an activity by myself, even though the transfer is included?
How can I contact CANCO?
At what times can I reach CANCO?
How can I contact if I have a special request (group events, etc.)?
How can I contact the operator?
Can I contact CANCO via Facebook and other social media?
What should I consider when submitting a review?
How and where can I make a review of my activity?
What is the cancellation policy?
How do I cancel a booking?
Do I need to provide a reason to cancel?
I made a mistake while booking. What can I do?
What happens if the operator cancels the booked activity?
What should I do if I have not received a booking or reservation confirmation?
What can I do if I have forgotten to print the reservation confirmation and take it with me?
I am not satisfied with the service and performance of CANCO or the operator. What can I do?
What can I do if I am not being picked up on the day of the activity?